CartiVerse Privacy Policy

This Privacy Policy describes how CartiVerse ("we," "us," or "our") collects, uses, and shares your personal information when you use our platform at www.CartiVerse.com.na (the "Site").

1. Personal Information We Collect

A. Device Information

When you visit the Site, we automatically collect:

• Your IP address, browser type, time zone, and device type.
• Pages/products viewed, referral sources, and interaction data (e.g., clicks, search terms).

Technologies Used:

• Cookies: Small data files stored on your device (Learn how to disable them).
• Log Files: Track actions (e.g., IP address, timestamps).
• Pixels/Beacons: Electronic files recording Site usage.

B. Account/Transaction Information

When you create an account or transact, we collect:

• Contact Details: Name, email, phone number, and location (for verification).
• Transaction Data: Item listings, messages, and preferred payment method (e.g., cash, ewallet, sold, not sold). We do not store payment credentials, receive or make payments .
• User Content: Uploaded images, descriptions, and reviews.

2. How We Use Your Information

We use your data to:

• Facilitate peer-to-peer transactions between buyers and sellers.
• Verify identities and prevent fraud.
• Improve the Site's functionality and user experience.
• Communicate about updates, payment methods or security alerts.

We never sell your data to third parties.

3. Sharing Your Information

We may share data with:

• Service Providers: Hosting services (strictly for operational purposes).
• Legal Compliance: If required by law (e.g., subpoenas).
• Other Users: Only to advertise items (e.g., sharing your contact with a buyer/seller).

4. User Rights & Choices

• Access/Delete Data: Request via davidhaindongohk@gmail.com.
• Opt-Out of Marketing: Unsubscribe in account settings or emails.
• Cookies: Adjust browser settings to refuse cookies.

Note: Deleting data may affect platform functionality.

5. Data Security & Retention

• Encryption: Sensitive data is encrypted in transit and at rest.
• Retention: Account data is kept until deletion is requested; transaction records may be retained for legal compliance.

6. International Users

Data may be processed outside your country (e.g., servers in Namibia/US). By using CartiVerse, you consent to this transfer.

7. Policy Updates

Changes will be posted here with "Last Updated" date. Continued use constitutes acceptance.

8. Contact Us

For questions or requests:
Email: davidhaindongohk@gmail.com
Mail: CartiVerse, Windhoek, Namibia